Australian Broker Network Complaints Officer
Ph: 1300 239 234
Email: complaints@australianbrokernetwork.com.au
Website: www.australianbrokernetwork.com.au
If an issue has not been resolved to your satisfaction by Australian Broker Network within 21 days, you can then lodge a complaint with the Australian Financial Complaints Authority, or AFCA. AFCA provides fair and independent financial services complaint resolution that is free to consumers.
Website: www.afca.org.au
Email: info@afca.org.au
Telephone: 1800 931 678 (free call)
In writing to: Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001